All Floors & Bathrooms (“we”, “us”, “our”), based in Dunleer, Co. Louth, Ireland, is committed to protecting your personal data in line with the General Data Protection Regulation (GDPR) and Irish data protection law.
1. What Information We Collect
When you contact us through our website, WhatsApp, phone or chat widget, we may collect: your name, phone number and/or email address, your town or area, details about your project (job type, description), and any messages you send us.
2. How We Use Your Information
We use your information solely to respond to your enquiry, prepare a quote, arrange a site visit, and carry out any agreed work. We do not sell or rent your personal data to third parties.
3. Legal Basis for Processing
We process your data based on your consent (when you submit an enquiry) and our legitimate interest in responding to and fulfilling quote requests and providing our services.
4. Data Sharing
We may share limited data with trusted service providers who help us operate (e.g. WhatsApp messaging, form processing, website hosting), strictly for the purpose of delivering our service. We do not share your data for marketing purposes without your consent.
5. Data Retention
We retain enquiry and customer data only as long as necessary to respond to your enquiry, complete any agreed work, and meet legal or accounting obligations, after which it is securely deleted.
6. Your Rights
Under GDPR, you have the right to access, correct, delete, or restrict the use of your personal data, and the right to data portability and to withdraw consent at any time. To exercise any of these rights, contact us via WhatsApp on 086 842 8716.
7. Cookies
Our website uses only essential cookies/local storage required for basic site functionality (such as remembering your cookie preference). See our Cookie Policy for details.
8. Complaints
If you have concerns about how we handle your data, you may contact us directly, or lodge a complaint with the Data Protection Commission (dataprotection.ie).
9. Contact
Questions about this policy? Message us on WhatsApp: 086 842 8716.